Privacy notice
We collect only what we need to deliver your order and answer you, and we never sell your data. Last updated: 13 November 2026.
| What we collect | Why | Who we share it with |
|---|---|---|
| Name, address, phone, email | To deliver your order and contact you about it | Couriers and postal services |
| Order and payment details (we never see your full card number) | To take payment, issue invoices and keep tax records | Payment providers (Razorpay / PayPal); our accountant |
| Personalisation text and messages you send | To make personalised items and answer you | The maker who personalises the item |
| Website usage data and cookies | To run the site and, if you agree, measure visits | Our website host and, with your consent, analytics |
| Email address for offers | Only if you tick the box to receive offers | Our email provider |
How long we keep it: order and invoice records for 8 years, as Indian tax law requires; marketing consent until you withdraw it.
Your rights: you can ask to see, correct or delete your data, withdraw consent for marketing at any time, and nominate someone to act for you. Write to the grievance officer; we answer within 30 days. If you are in India and are not satisfied, you can complain to the Data Protection Board of India. If you are in the UK or EU, you also have rights under the GDPR and can complain to your data protection authority (in the UK, the Information Commissioner's Office).
Security and transfers: your data is stored with our website host, which may keep it outside India. If a breach affects you, we will tell you and the authorities as the law requires.
Children: our products are for adults, and we do not knowingly collect children's data.
This site keeps your cart and chosen country in your own browser only; it sets no tracking cookies. On your first visit, your browser asks country.is, a free service, which country your internet address is in, so we can show your prices, currency and spelling. We do not store your internet address, and you can change the country at any time with "Deliver to".